Lead Lifeline Terms of Service
1. Terms
Effective Date: December 9, 2025
Welcome to Lead Lifeline LLC. By accessing or using our website and services, you agree to these Terms of Service. Please read them carefully.
1. Services
Lead Lifeline LLC provides automated lead management services, including missed call text-back, lead qualification, review management, appointment scheduling, and related services (“Services”). We may update or modify the Services at any time without prior notice.
2. Eligibility
You must be at least 18 years old and authorized to act on behalf of the business account you provide. By using our Services, you confirm you have legal authority to manage communications for your business.
3. Accounts & Access
To access certain Services, you may need to provide accurate business information and complete onboarding forms. You are responsible for keeping your login credentials secure and for all activity under your account.
4. Payments & Billing
Payments are processed through Stripe or other integrated payment providers.
Recurring or one-time payments are due according to the plan selected.
All fees are non-refundable unless otherwise stated.
5. Consent to Communications
By using our Services, you consent to receive SMS/text messages from Lead Lifeline LLC, including:
Service updates and notifications
Appointment reminders
Promotions and special offers
Message & data rates may apply. Message frequency may vary. Reply STOP to opt out and HELP for help.
6. Privacy
Your privacy is important. Please review our Privacy Policy for details on how we collect, use, and protect your personal information. By using our Services, you agree to the terms outlined in our Privacy Policy.
7. Use of Services
You may only use our Services for lawful purposes. You agree not to:
Attempt unauthorized access to our systems
Disrupt or interfere with the Services
Submit false or misleading information
8. Termination
We may suspend or terminate your account or access to Services if you violate these Terms. You may cancel your subscription at any time by contacting us.
9. Disclaimers
Services are provided “as is” without guarantees of specific results.
Lead Lifeline LLC is not responsible for third-party system failures, missed messages, or lost leads.
10. Limitation of Liability
To the maximum extent permitted by law, Lead Lifeline LLC is not liable for indirect, incidental, or consequential damages arising from your use of the Services.
Modifications
We may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.
8. Refund policy
You may ask for a refund at any time for an order that is incomplete. An incomplete order is one that has never been unblocked. Once unblocked, by us or any other entity, it will be considered a complete job and no longer eligible for a refund.
Cookie policy
This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").
You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
What are cookies?
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").
Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.
Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.
Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.
What type of cookies do we use?
Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.
Functionality cookies
Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.
Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.
Social media cookies
Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.
These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.
What are your cookie options?
If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org
Changes and amendments
We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting of an updated version of this Policy on the Website. When we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with WebsitePolicies.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.
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